Call Features
Alarm phone calls
Automated Attendant
Blacklists
Blind Transfer
Call Center
Call Center Reporting
Call Detail Records
Call Forward on Busy
Call Forward on No Answer
Call Forward Variable
Call Monitoring
Call Parking
Call Queuing
Call Recording
Call Retrieval
Call Routing (DID & ANI)
Call Snooping
Call Transfer
Call Waiting
Caller ID
Caller ID Blocking
Caller ID on Call Waiting
CRM Integration JoiBiz CRM
Conference Bridging
Dashboard
Database Store / Retrieve
Database Integration
Dial by Name
Direct Inward System Access
Distinctive Ring
Do Not Disturb
E911
Fax Transmit and Receive
Flexible Extension Logic
Interactive Directory Listing
Interactive Voice Response
Local and Remote Call-Agents
Music On Hold
Music On Transfer:
- Flexible Mp3-based System
- Random or Linear Play
- Volume Control
Predictive Dialer
Privacy
Overhead Paging
Remote Call Pickup
Remote Office Support
Roaming Extensions
Route by Caller ID
SMS Messaging
Spell / Say
Streaming Media Access
Supervised Transfer
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Call Features
Talk Detection
Text-to-Speech
Three-way Calling
Time and Date
Transcoding
Trunking
Voicemail:
- Visual Indicator for Message Waiting
- Stutter Dialtone for Message Waiting
- Voicemail to email
- Voicemail Groups
- Web Voicemail Interface
Computer-Telephony Integration
Graphical Call Manager
Outbound Call Spooling
Predictive Dialer
Scalability
Zero latency
Voice-over IP
Allows for integration of physically separate installations
Uses commonly deployed data connections
Allows a unified dialplan across multiple offices
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Codecs
ADPCM
G.711 (A-Law & μ-Law)
G.719 (pass through)
G.722
G.722.1 licensed from Polycom®
G.722.1 Annex C licensed from Polycom®
G.723.1 (pass through)
G.726
G.729a
GSM
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